Retail and Utility
The retail and utility industry contains an extremely wide range of data that needs to be analyzed. Ideally, the implementation of key fraud indicators is carried out on a server within their IT infrastructure that performs data indexing on different internal and external databases. The process of obtaining data for analysis does not require importing data from the databases. Only indexing of the target databases is performed. It enables independent operation of our system irrespectively of the existing databases or further development of the IT system. Based on the indexed data, Key Fraud Indicators (KFIs) are calculated. Due to the volume of data included in the calculations, RAALS is one of the most effective solutions for detecting and preventing fraud in the world. Statistical methods of calculating key fraud indicators are based on data contained, global practice, and company business practice. The most common method of calculation is based on the values, volume, and intensity of KFIs.
Businesses in the industry that are not up to date with digital transformation are, according to BCG study, lagging up to 50% in NPS score, up to 40% in gross margins, up to 70% in reduction in cost to serve, and up to 10% in growth rate, behind companies that went through that phase. The main risk companies in the sector are facing comes from the Procurement and Supplier side (kickbacks, non-existing vendors, conflict of interest, dubious vendor relationships, etc.), and the Supply Chain (diversion of goods, related party arrangements, etc.). In the meantime, enterprises’ revenues are lower due to Economic Adulteration. The leak of revenue happens due to Shrinkage Loss or Theft of Inventory, in case of process failure and errors scenario, POS manipulation, employee theft, misuse or spoilage, and due to misuse of advertisement and marketing. The industry is also fighting against the rising number of Product Countering and Grey Market – diversion of goods or pilferage of stocks, deceive purchasers that are buying original goods. Never-ending concerns are still bribery and corruption. Companies also must maintain and protect confidential consumer data against theft and IP Infringement, to prevent identity theft, supplier details sold to competitors, theft of IP related to new product launch or development, etc. And RAALS can combat every single problem described.
We can help in the Retail and Utility sector with capturing, processing, and analyzing a large amount of data by implementing effective tools to capture, process, and analyze them. With RAALS companies can actively monitor the development within the organization, establish an automatization for evaluating processes and help prevent employee error. It will not only help them discover anomalies but also investigate and visualize them - including the potential development of social networks. 360° view of the employees, suppliers, business partners, third parties, and customers are enabling transparency of people involved. Modules also detect when any third party is not performing as expected, which prevents potential enormous costs. RAALS contains a risk assessment of the procurement function and supply chain integrity management. Merging old cases with new, assets the current state of anti-fraud controls. Our overall tool will therefore help analyze the data, gain useful insights, enforce organizational policies, protect the brand name and reduce overall costs.