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Raals Case Management

The Case Management module functionalities include processing and managing the cases and presentation of processed data. It also includes the use of forms, integration with e-mail capability automated notification, changing status, etc. Each case has a possibility to attach (upload) different attachments relevant for investigation, as well as a comment (chat) section for investigators. Also, a download option of different documents (charts) is enabled.  


The platform ensures that all investigation processes are locked in the CM module. The case offers complete information on the matter: the person involved, case status, and any case-related documents. The CM module is designed as a flexible platform that supports open standards and provides a high level of integration. This module can be easily integrated with your internal Document Management system. Thus, CM represents a powerful combination of time efficiency needed to keep up the pace of growing paperwork and case management activities.

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DCM

Raals DCM
Key Features

Automatic or manual case creation

WBL line

Approval processes 

Delegating cases

Attaching files

Internal communicator

Status of cases

case or entity monitoring (white/black lists, data time frame visualisation)